Common Queries
Frequently asked questions about Thirumanam
General Queries
I have not registered yet, will i be able to login?
No, Only registered users will be able to login.
I have registered now, will i be able to login?
Yes, by providing the username (registered mobile number) and password you will be able to login.
What is the working days and hours of forum?
Forum will be working on all Fridays and no moon days.
Will i be able to view the profiles without paying the registration fee?
No, you have to register your profile by paying the registration fee to search and view other profiles.
How do i register my profile?
Registration can be done in two different ways: Offline registration or Online registration.
What is the difference between offline and online registration?
Offline registered members will be able to see only short profile view and will not be able to avail any other features available on the website. Online registered members will be able to see detailed profile view and allowed to take profile print. Also will be able to avail all the features available on the website.
I have registered my profile a month back, will i be able to update now?
No, you cannot update the profile after 7 days from the date of registration.
Will i be able to do auto renewal, before my profile gets de-activated?
No, currently auto renewal option is not available. However you will be notified 3 days earlier about the expiry date via SMS & Email, so that you can renew it before your profile gets deactivated.
How can i change my password?
By using the change password icon in the left corner of the profile page, you will be able to change your password.
What i have to do if i have forgot my password?
By clicking the forgot password in the login page, your registered password will be sent via SMS and mail to the registered mobile number and mail ID.
How do i search for a profile?
By using the search tab in the Active member page, you can search for your match based on your search criteria.
How to log out?
Click the log out tab which appears on top right corner of the page to log out from your profile.
Can i register for my son/daughter/friend/sibling in this site?
Yes, you can register for your son/daughter, friend and your siblings in our site.
What are the payment options available in the site for online registration?
We have most of the payment modes like credit card, debit card and net banking.
How long will i be able to use my account after successful registration?
Based on the successful registration, your account is valid for either six months or 100 profile views, whichever is satisfied first — after that your profile will be deactivated automatically.
If i want to use my account more than 6 months or 100 profile views, what should i do?
By renewing your account you can extend your profile activation for next 6 months or 100 profile views.
What should i do to make my profile appear in home page?
By uploading your profile picture you can make your profile visible to others in the home page.
What are the search options available to search for the best profile?
You can search for the best profile based on: Father's Vangusam, Educational qualification, Age, Height, Marital status, and Star.
Can I choose my own Matrimony ID?
Every Matrimony ID is unique and is allocated by the system. You cannot choose your own Matrimony ID since it is system generated and cannot be changed under any circumstance.
I have not completed my registration either in offline or in online, will my profile be visible to others in the search result?
No, until your profile is registered successfully either in offline or in online, your profile will not be visible in the search list of the other members.
Online Registered User Queries
How can i register successfully in online?
By clicking the register tab in the home page, you can register. However to complete the registration successfully, you have to update your profile details by paying the registration fee.
How can i pay for the online registration?
You can pay using your credit card, debit card and online banking.
What to do if i don't have any of the payment options?
Either contact the forum with the help of the contact details available in the site or you can visit our forum directly during the working days.
What should I enter in the profile description field?
Your profile description is where you reveal yourself — your personality, likes and dislikes, educational and family background, career and personal interests, and expectations about your partner. Try to give a clear self-description and a complete picture of what you expect. A good description will always fetch instant responses.
I have registered my profile in online, how can I contact other members?
You will be able to contact other members with multiple options — by showing your interest, by sending a message, or directly by using the provided contact details.
What is messaging?
You can chat with other members to understand better about them, by clicking the messaging tab and selecting the user from the contact list to start chatting.
I am not able to see the profile which i would like to chat in the contact list?
You have to click on "Enable messaging" on the match profile to add them in the contact list.
Is there a limit on adding the profile to messaging contact list?
Yes, you are limited to 10 profiles in the messaging contact list.
I have sent a message but I am not getting any response?
Either the opposite member might not have seen your message or they might be an offline registered member.
What is Express Interest?
If you like any profile in the site, you can express interest to let your match know that you are interested in their profile. To send interest: Open the member's profile → Express Interest.
Is there a limit on Expressing Interest?
Yes, you can express interest to 10 profiles.
How to know whether match has accepted my interest?
You will get notified whether they have accepted or declined your request.
How many photos can i upload?
You can upload multiple pictures (each picture is restricted to the allowed upload size) until your profile is closed.
How to shortlist the profiles in which I am interested?
By clicking the shortlist tab below the individual profile you can shortlist them.
When do i get the contact address of my match?
You can get their contact address or mobile number by printing their profile.
How to ignore a member who has shown interest?
If you like to ignore a profile you are not interested in: Open All Members → click the ignore button below the short view of the profile.
I came across a fake profile. How do I report it?
To report a fake profile, click the report tab which is available on the left side in the profile view page.
How do I view a particular profile?
You can search and view a particular profile by entering the Member ID in the "Search by ID" option.
I get the error "No matching records found" while searching for profiles. Why?
Please check your search criteria when you receive this message. If you are searching for a particular sub-caste, try rephrasing your spellings.
How to deactivate profile?
Click the close account button in the profile page to deactivate your account.
Can i reopen my account?
Yes, you can reopen your account by clicking the open option in your profile page.
Is there any timeline to reopen my account?
You can reopen your account if you have not crossed 6 months from the registered date and if you have pending download limits. Else you have to renew your profile.
Will I be allowed to edit my profile after registration?
Yes, you are allowed to edit your profile for 7 days from the date of registration.
Offline Registered User Queries
Will i be able to view other profiles in the site?
Yes, you can see other profiles in the site, however you will be allowed to see limited information only.
Will I be allowed to edit my profile after registration?
Yes, you are allowed to edit your profile for 7 days from the date of registration.
What are the features available for me since I have done my registration offline?
You will be able to see the limited details of all the profiles available in the website. You can also shortlist profiles if required.
Will i be able to express my interest?
No, only online registered members can avail this feature.
Will i be able to upload my picture?
Yes, you can upload only your profile picture.
Will i be able to download other profiles?
No, you will not be able to download others' profiles unless you are an online registered member.
Will my profile appear in others' search?
Yes, offline registered profile will be visible in the profile search in the active member tab.
Why can't i message others?
You can't message because you are an offline registered user. However if you register online or upgrade your profile to online, you will be able to use this messaging feature.
Why can't i follow others?
Only online registered members can follow others. If you register online or upgrade your profile to online, you will be able to use this follow feature.
What should i do to see full profile details of the matching profile?
By visiting the forum on working days you can get the full profile details, or you can upgrade your profile to online to see the full profile online.
How can i become an online registered member?
By paying the online registration fee, you can upgrade your profile to access all the features available for online members.
Will i be able to see other's profile if i have registered in forum?
Yes, you will be able to see other profiles in the forum itself on all working days.
Will i be able to see my profile in online if i have registered directly in the forum?
Yes, you will be able to see your profile.
Will my profile appear in others' search if i have registered directly in the forum?
Yes, your profile will appear in others' search.
How long will my profile be visible in the site if i have registered directly in the forum?
Your profile will be active for 6 months and visible in other members' search for the same duration. After the validity expires, the profile will be deactivated.
Will i be able to access any profile after 6 months without renewing?
No, you will not be able to access any profile unless you renew your profile.
If i want to register directly in the forum, what should i do?
You can visit the forum directly on working days and register your profile.